Privacy Policy

Durabond Resin Solutions (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website contact us, or use our services.

1. Who We Are

Durabond Resin Solutions is a Manchester-based resin flooring and surfacing contractor serving clients across the North West and throughout the UK.

Company name: Durabond Resin Solutions

We act as the data controller for the personal information you provide to us.

2. Information We Collect

We may collect and process the following information when you use our website or contact us:

• Your name
   
• Contact details (email address, phone number, postal address)
   
• Details about your enquiry or project
   
• Any information you choose to provide through our contact forms or email communication
   
• Technical data such as your IP address, browser type, and browsing behaviour (via cookies – see section 6)
   

We do not collect or store payment details directly on our website.

3. How We Use Your Information

We only use your personal data when we have a lawful basis to do so. We may use your data to:

• Respond to your enquiries or provide quotes
   
• Schedule site visits or deliver our services
   
• Improve our website and customer experience
   
• Send updates, offers, or follow-ups (only if you’ve opted in)
   
• Comply with legal or regulatory obligations
   

We will never sell your personal information to third parties.

4. Sharing Your Information

We may share limited information with:

• Service providers and subcontractors involved in delivering your project
   
• IT, website hosting, or marketing support companies who help us run our business
   
• Legal or regulatory authorities if required by law
   

All third parties are required to keep your data secure and use it only for the purposes we instruct.

5. Data Retention

We keep your personal information only as long as necessary to:

• Complete the project or service you’ve requested
   
• Fulfil our legal, accounting, or reporting obligations
   

Once it’s no longer needed, your information will be securely deleted or anonymised.

6. Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic. Cookies are small text files stored on your device that help us understand how you use our site.

You can adjust your cookie settings or disable cookies in your browser at any time. For more details, see our Cookie Policy (if applicable).

7. Your Data Protection Rights

Under UK data protection law, you have the right to:

• Access a copy of the personal data we hold about you
   
• Request correction of inaccurate information
   
• Request deletion of your data (“right to be forgotten”)
   
• Object to or restrict how we process your data
   
• Withdraw consent (where applicable)

8. Data Security

We use appropriate security measures to protect your data from loss, misuse, or unauthorised access. However, please note that no website or data transmission is completely secure, and you share information at your own risk.

9. Links to Other Websites

Our website may include links to third-party websites. We are not responsible for the content or privacy practices of those sites and encourage you to read their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or our business practices. Any updates will be posted on this page with a new “last updated” date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us.

 Durabond Resin Solutions
Strong. Seamless. Stunning.